About DelayPayer

Why we built DelayPayer

When your flight is delayed, cancelled, or oversold, two things are true: you might be owed a real amount of money, and almost nobody will tell you straight. Airlines stay quiet. Claims firms run "checkers" designed to funnel you into a contract that takes a third of your payout. Official government pages are accurate but unreadable, give no amounts, and split the rules across four different regimes. We built DelayPayer to be the honest layer in between — a tool that gives you a clear verdict, the real figure, and a truthful choice between claiming yourself for free and handing it off.

What we do

• Judge eligibility. Our checker reads your flight against the law that actually governs it (EU261, UK261, U.S. DOT, or Canada's APPR) and tells you whether you qualify and roughly how much.
• Explain your rights. Plain-English guides to compensation, care, and refunds in every major region — including the crucial fact that the U.S. pays no cash compensation for delays.
• Help you claim. A free claim-letter generator writes a correctly-worded letter you send yourself. If your case is hard, we point you to a reputable no-win-no-fee firm.

Who's behind DelayPayer

DelayPayer is made by a small, independent editorial team of researchers and operators who got tired of "compensation checkers" that exist only to sell you a 35% contract. We're not a law firm, a claims agency, or an airline. Every rule, amount, and time limit on the site is researched from primary sources — the EU's "Your Europe", the UK Civil Aviation Authority, the U.S. Department of Transportation, and Canada's Transportation Agency — written in plain English, and reviewed against our editorial standards. When we recommend a claims firm, we show our reasoning and disclose exactly how we're paid. A real person reads info@delaypayer.com.

What we are not

DelayPayer is not a law firm or a claims agency, and nothing here is legal advice. We never file a claim for you, represent you, take a power of attorney, or ask for your passport, ID, or payment. Our tools and guides are general information based on published regulations — not advice applied to your specific case — and using them creates no attorney–client relationship. For a binding answer, contact the airline, your national enforcement body, or a licensed lawyer.

How we keep it honest

DelayPayer is free and reader-supported. If you choose to hand a claim to a firm through one of our links, we may earn a referral commission — which we disclose plainly (see how we make money) and which never changes what we tell you or what our checker calculates. The tools stay free, your details stay in your browser, and we'll always tell you when you can keep 100% by claiming yourself.

Say hello

Questions, corrections, or something we got wrong? Email info@delaypayer.com.