DelayPayer

EU261 (Regulation 261/2004)

EU261 Passenger Rights: Compensation for Delays & Cancellations

EU261 is the European Union's air-passenger-rights law. It gives you fixed cash compensation of €250–€600 for long delays, short-notice cancellations, and being bumped — plus a right to care and a refund — on flights departing the EU/EEA, and on flights into the EU operated by an EU airline.

Reviewed June 2026 · Source: EU “Your Europe” (europa.eu) and Regulation (EC) 261/2004

Travelers crossing a European airport departures hall

What you're owed

€250 / €400 / €600 by distance, for delays of 3+ hours

Enforced by the national enforcement body of the relevant EU Member State.

Proof context: this page explains the published rule set and regulator position. Your individual claim still depends on the disruption cause, notice timing, arrival delay, and the airline's evidence.

TL;DR, verified June 26, 2026

What does EU261 (Regulation 261/2004) actually give you?

Direct answer: €250 / €400 / €600 by distance, for delays of 3+ hours. This summary is checked against Your Europe air passenger rights, accessed June 26, 2026.

Sourced fact How to use it Source
EUR 250 / EUR 400 / EUR 600 compensation bands The fixed amount depends on flight distance and qualifying delay, cancellation, or denied boarding. Your Europe air passenger rights, accessed June 26, 2026
Three-hour arrival-delay trigger Delay compensation is assessed at final arrival, not just departure delay. Your Europe air passenger rights, accessed June 26, 2026

Method: DelayPayer summarizes the regulator's public rule set; it does not decide legal liability. Re-check the official source and airline response before filing or escalating a claim.

Latest rule changes

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When EU261 applies

EU261 covers you if your flight departs from an airport in the EU/EEA (plus Iceland, Norway, Switzerland) on any airline, or arrives in the EU/EEA on an EU/EEA airline. The airline's nationality only matters for inbound flights from outside the bloc.

Compensation amounts

The fixed amount depends on the great-circle distance of your flight:

  • €250 — flights of 1,500 km or less
  • €400 — flights between 1,500 km and 3,500 km (and all intra-EU flights over 1,500 km)
  • €600 — flights over 3,500 km (halved to €300 if a long-haul flight arrives 3–4 hours late)

What triggers compensation

Compensation is due when you arrive at your final destination 3 or more hours late, when your flight is cancelled with less than 14 days' notice, or when you are involuntarily denied boarding (overbooking) — unless the airline proves an extraordinary circumstance.

Your right to care

While you wait, the airline must provide meals and refreshments, two phone calls or emails, and — for overnight delays — hotel accommodation and transfers. This applies even when cash compensation doesn't (for example, in bad weather).

Refund or re-routing

If your flight is cancelled or delayed 5+ hours, you can choose a full refund of the unused ticket OR re-routing to your destination at the earliest opportunity. The choice is yours, not the airline's.

Extraordinary circumstances

Airlines can avoid compensation only for genuine extraordinary circumstances they prove — severe weather, air-traffic-control restrictions, security risks, political instability, or certain hidden manufacturing defects. The EU Court has ruled that most technical faults and strikes by the airline's own staff do NOT count.

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Frequently asked questions

What is EU261 compensation?

EU261 compensation is the fixed cash amount owed for qualifying long delays, short-notice cancellations, or involuntary denied boarding when EU air-passenger-rights rules apply. The page amounts are €250, €400, or €600 by flight distance, with the usual airline-fault and extraordinary-circumstance tests.

How much is EU 261 compensation?

The amount is €250 for flights of 1,500 km or less, €400 for flights between 1,500 km and 3,500 km or intra-EU flights over 1,500 km, and €600 for flights over 3,500 km. For the top long-haul band, a 3-4 hour arrival delay can be halved to €300.

Is EC261 compensation the same thing as EU261 compensation?

Yes. EC261 and EU261 are common names for Regulation (EC) 261/2004. On this page they refer to the same EU passenger-rights framework: fixed compensation by distance, care while you wait, and refund or re-routing rights when the rule applies.

Does EU261 apply to non-EU airlines?

On departure, yes — any airline flying you out of an EU/EEA airport is covered. On arrival into the EU, only EU/EEA airlines are covered, so a flight from New York to Paris on a U.S. airline is not covered by EU261 (but the same flight on Air France is).

How long do I have to claim under EU261?

The time limit is set by national law where you'd file, and ranges from roughly 1 to 6 years across Member States. Don't wait — claim while you still have your boarding pass and the airline's delay notification.

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