DelayPayer

Flight Claim Letter Generator

Build a portable claim pack in your browser: a regulation-aware letter, evidence checklist, progress checklist, PDF report, and review reminder. You copy or download it and send it to the airline yourself. We never send it for you or store what you type.

Traveler typing on a blank laptop screen beside airport windows
Your data Stays in your browser
Source logic Rules + distance
Claim path DIY first
Try an example:
What went wrong?

Claim readiness

Enter both airports to generate a letter and checklist.

Your letter

Send it yourself through the airline's complaint channel.

How to use it

  1. 1 Enter your airports, disruption, delay, airline, date, and flight number.
  2. 2 Add your booking reference and name only if you want them printed in the letter.
  3. 3 We route the claim through the existing passenger-rights checker and build the matching letter, checklist, PDF, and reminder.
  4. 4 Copy or download the pack, then send it through the airline's published complaint channel yourself.

Why this matters

Most simple flight claims start with the same practical gap: you need a clear letter, the evidence in one place, and a way to remember whether you sent, chased, escalated, or resolved it. This generator uses the same route logic as the checker, keeps U.S. cases refund-only, keeps staged Brazil ANAC rows separate from EU-style cash tables, and packages the result for you to send yourself. We don't file the claim, sign anything on your behalf, or store your personal details.

Frequently asked questions

Do you send the claim letter to the airline for me?

No. We generate the letter and you send it yourself — by email or post to the airline's customer-relations address. We deliberately don't file claims, take a power of attorney, or act for you. That keeps you in full control and your money in your pocket (no firm's fee), and it keeps us firmly on the right side of the line: we provide information and a template, not legal representation.

Will the letter store my booking reference or personal details?

No. Everything you type stays in your browser to build the letter and is never sent to us or saved. Close the tab and it's gone. Include only what the airline needs — your booking reference, flight details, and the dates.

What if the airline ignores or rejects my letter?

Keep the sent copy, case number, and reply, then use the escalation route for the regime that applies: the CAA or ADR route in the UK, the relevant national enforcement body in the EU, the CTA in Canada, the U.S. DOT complaint process for U.S. refund issues, or ANAC guidance for staged Brazil rows. Time limits differ by country, so check the national deadline rather than relying on one universal number.

Keep going

Flight Compensation Checker Enter your route and delay to see instantly if you're owed money. Claim It Yourself vs Using a Firm Honest DIY-vs-firm comparison so you keep the most money. Flight Compensation Calculator See the exact statutory payout by jurisdiction and distance band.