DelayPayer

Free self-help preparation

Flight Claim Letter Generator

Keep your flight facts, evidence checklist and personal notes together. The letter is always a conditional request for the airline to review. Check every fact, complete any placeholders and review the official guidance before sending it yourself. Download a PDF or JSON preparation file; a calendar reminder uses only a date you choose.

Start with what you know
Your journey

Use the three-letter airport codes on your booking. For a connection, enter the journey endpoints and select Connecting flights.

Look for “operated by” on your ticket. The seller or codeshare brand may be different. Leave this unknown if you cannot confirm the operating licence.

What happened

A stated cause is a fact to verify. It does not prove whether compensation is payable.

Details for your draft

Optional. Empty details stay visibly marked for you to complete. Your details are processed on this page.

Evidence you have

Tick only what you already have. Your exported checklist keeps the selection.

Your notes and follow-up

This sets your calendar reminder. It is not a claim deadline or an airline response deadline.

Your downloaded DelayPayer JSON file only. It is read locally.

How to use it

  1. 1 Record the route, operating carrier, journey, event, flight date, delay and stated cause, leaving unknown facts unconfirmed.
  2. 2 Optionally add the airline name, flight number, passenger name and booking reference for your draft.
  3. 3 Select only evidence you actually have, add notes and choose a personal review date if useful.
  4. 4 Review the complete draft and missing facts. Copy or download it; use the airline’s published channel yourself.

Why this matters

This workspace keeps supplied facts, missing information and available evidence visible in the letter and PDF. It can show a conditional band for supported direct EU/UK delay cases; other cases remain for review without an assigned amount. The tool does not file or send the request for you.

Frequently asked questions

Is the letter ready to send without checking it?

No. Every letter is a conditional draft. Check the facts, complete bracketed placeholders, attach the evidence you selected and confirm the airline’s submission requirements and applicable legal time limits before sending.

Are my details automatically saved?

No. The page does not automatically persist a draft. Download the JSON file to keep a restorable copy; a later import reads that file locally. PDF, TXT, JSON and calendar files remain wherever you save them and may contain your optional personal details.

Do you send the letter or contact the airline?

No. You choose whether and where to send the reviewed request. DelayPayer does not file claims, contact the airline, sign on your behalf or represent you.

Is the calendar date a legal or airline response deadline?

No. It is a personal review reminder on a date you select. Check legal time limits and the airline’s process separately; the workspace does not calculate a filing deadline.

What should I keep after the airline replies?

Keep the sent request, attachments, case reference and reply in your own records. This workspace does not receive or track airline responses. Check the relevant official review or escalation process before your next action.

Keep going

Flight Compensation Checker Check known facts, see what is missing and prepare your next step. Claim It Yourself vs Using a Firm Compare the work of a DIY request with a provider’s current terms. Flight Compensation Calculator Explore illustrative amount bands; confirm the conditions separately.