DelayPayer

Flight Claim Letter Generator

Write a clear, correctly-worded compensation claim in under a minute. Fill in your flight details and we'll assemble a letter that cites the right regulation and states what you're owed — for you to copy or download and send to the airline yourself. We never send it for you or store what you type.

Your letter

How to use it

  1. 1 Enter your flight details: airports, date, flight number, and what went wrong.
  2. 2 Add your booking reference and how late you arrived.
  3. 3 We assemble a letter citing the correct regulation and the amount owed.
  4. 4 Copy or download it, then email or post it to the airline's customer-relations team.

Why this matters

Most simple delay claims don't need a lawyer or a firm taking 35% — a clear, dated letter that cites the regulation and states the exact amount is often enough to get paid. The trouble is knowing what to write. This generator assembles that letter for you with the right legal references, while keeping everything in your browser: we don't file the claim, sign anything on your behalf, or collect your personal data. If the airline stonewalls or the case gets complex, that's when a no-win-no-fee firm earns its cut.

Frequently asked questions

Do you send the claim letter to the airline for me?

No. We generate the letter and you send it yourself — by email or post to the airline's customer-relations address. We deliberately don't file claims, take a power of attorney, or act for you. That keeps you in full control and your money in your pocket (no firm's fee), and it keeps us firmly on the right side of the line: we provide information and a template, not legal representation.

Will the letter store my booking reference or personal details?

No. Everything you type stays in your browser to build the letter and is never sent to us or saved. Close the tab and it's gone. Include only what the airline needs — your booking reference, flight details, and the dates.

What if the airline ignores or rejects my letter?

Give them a reasonable deadline (often 14–28 days). If they refuse on “extraordinary circumstances”, ask them to prove it. If they ignore you or refuse wrongly, escalate to the national enforcement body (the CAA in the UK, your country's authority in the EU, the CTA in Canada) — or hand the case to a no-win-no-fee firm to chase for a share of the payout.

Keep going

Flight Compensation Checker Enter your route and delay to see instantly if you're owed money. Claim It Yourself vs Using a Firm Honest DIY-vs-firm comparison so you keep the most money. Flight Compensation Calculator See the exact statutory payout by jurisdiction and distance band.