Plain-English · primary sources
Flight compensation guides
Honest, primary-sourced answers to what travellers actually ask — how much you're owed, how to claim it yourself, and when a firm is worth the cut. Researched and reviewed by the DelayPayer Editorial Team.
Regulations
EU261 Flight Compensation, Explained Simply
Who's covered, the €250–€600 amounts, the 3-hour rule, extraordinary circumstances, and how to claim.
Claiming
How to Claim Flight Compensation (Step by Step)
What to gather, who to email, what to say, the deadlines, and how to escalate if the airline says no.
Regulations
“Extraordinary Circumstances”: When Airlines Don't Have to Pay
The airline's favourite excuse — and the narrow legal reality. What counts, what doesn't, and how to push back.
Claiming
Claim It Yourself or Use a Firm? The Honest Math
Firms take 25–35%. The honest breakdown of when to DIY and when a firm earns its fee.
Regulations
U.S. Flight Delays: Refund Rights, Not Cash Compensation
No cash payout for delays — but automatic refunds and fee refunds are real. What U.S. passengers actually get.
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