Find your situation
What went wrong with your flight?
Pick what happened to see exactly what you're owed and what to do — the rules differ by situation and by region, and we spell out both.
Situation first: start with what happened, then move to the governing law. A delay, cancellation, overbooking, and baggage problem follow different evidence paths.
Delayed flight
Under EU261/UK261 you're owed €250–€600 / £220–£520 if you arrive 3+ hours late and the delay was the airline's fault. Canada's AP…
Cancelled flight
If your flight is cancelled you can always choose a full refund OR re-routing to your destination — your choice, not the airline's…
Denied boarding
Involuntary denied boarding pays €250–€600 / £220–£520 under EU261/UK261 (by distance), up to 400% of your one-way fare in cash in…
Baggage
Under the Montreal Convention, airlines are liable for delayed, lost, or damaged checked baggage on international flights up to 1,…